Case Study - Medical Client

We set up an initial meeting with the client for a needs assessment in order to see if Aurora was a fit for their organization. The client was looking for a new phone system with a call accounting package. Once we began discussing their business needs, we discovered that the real issue was that they had all independent systems which did not communicate/ work with each other. Aurora helped them implement an integrated nurse call, IP phone system, call accounting package, access control and security systems.

This allowed all the systems to work together. The client did not need to re- enter the same information multiple times. The client could provide better care for the patients, more security for the staff, more efficiently. We recently added asset tracking to the applications as well. The client was thrilled with the results. Now, when a worker (ie. Nurse or doctor) walks into the building, the access control key card lets HR know they are signed in and in an emergency, where they can be found as well.

There are many other applications the client has due to this new solution. Aurora Communications wrote the RFP’s and project managed the entire implementation from beginning to end.