Case Study - Medical Client

Aurora set up an initial meeting with the client for a needs assessment in order to determine if Aurora was a good fit for their organization. The client was looking for a new phone system with a call accounting package. Once discussions began their real business needs were discovered. The real issue was that they had all independent systems which did not communicate/ work with each other. Aurora helped them implement an integrated nurse call, IP phone system, call accounting package, access control and security systems.

Implementation of the new system allowed smoother information flow. Data did not need to be reentered multiple times. The client could provide better care for the patients and better security for the staff. Aurora recently added asset tracking to the applications as well. The client was thrilled with the results. Now, when a worker (ie. Nurse or doctor) walks into the building, the access control key card lets HR know they are signed in and in an emergency, their location.

The client also utilizes many other applications, the needs of which were discovered during their ongoing relationship with Aurora Communications, LLC. Aurora Communications wrote the RFP’s and project managed the entire implementation from beginning to end.